Profitable Business Solutions

Privacy Policy

Profitable Business Solutions, operated by Cafe Destiny Pty Ltd (ABN 51 107 644 566) (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you agree to this Privacy Policy.

1. What Personal Information We Collect

We may collect the following information:

  • Name, job title, and organisation

  • Email address, phone number, and contact details

  • Information submitted through website forms

  • Business information relevant to consulting engagements

  • Payment and invoicing details

  • Website usage data (cookies, analytics, IP address, browser type)

2. How We Collect Personal Information

We collect information through:

  • Website contact forms

  • Email, phone, or direct communication

  • Consulting sessions, workshops, and meetings

  • Website analytics and usage information.

  • Third‑party platforms you authorise us to access

We only collect information necessary for our business activities.

3. Why We Collect Personal Information

We collect personal information to:

  • Provide consulting services

  • Respond to enquiries

  • Prepare proposals, reports, and recommendations

  • Improve our website and service offerings

  • Send updates or marketing communications (you may opt out anytime)

  • Meet legal and regulatory obligations

4. How We Use and Disclose Personal Information

We may disclose information to:

  • Employees, contractors, or advisors assisting with service delivery

  • Third‑party service providers (e.g., CRM systems, cloud storage, analytics tools)

  • Legal, regulatory, or compliance authorities when required by law

We do not sell or rent your personal information.

5. Data Storage and Security

We take reasonable steps to protect your information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

This includes secure systems, password protection, and restricted access.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to understand website traffic, improve functionality and enhance user experience. You can manage or disable cookies through your browser settings, although some website features may not function correctly.

7. Access and Correction

You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe.

8. Overseas Disclosure

Some third‑party providers may store data overseas. Where this occurs, we take reasonable steps to ensure compliance with the APPs.

9. Complaints

If you believe your privacy has been breached, contact us and we will investigate. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

Profitable Business Solutions Operated by Cafe Destiny Pty Ltd (ABN 51 107 644 566) Email: admin@profitablebusinesssolutions.com.au Phone: 0466 090 949 Queensland, Australia